Customer Care
For answers to your Proactiv® product and website questions, simply click on the appropriate category below. If you don't see the answer you're looking for here, feel free to Contact Us. We'll get you the information you're looking for as quickly as we can.
- Product Questions
- Quick answers to frequently asked questions about our products.
- Medical Questions
- Drug interactions, medical conditions and more.
- Product Usage
- How to use Proactiv Solution products for best results.
- ActivMember™ Benefits
- Find out what it is, why you should join, and how to become a preferred customer.
- Purchasing & Returns
- When to expect delivery, how to return our products, and more.
- My Account
- How to create your online profile, edit your information and more.
- Security & Privacy
- Our strict privacy policy and how we keep your information safe.
- About Us
- Learn about the doctors, their mission and the clear skin success behind Proactiv Solution.
- Contact Us
- By e-mail, phone, fax or mail.